GreeneStep ERP, CRM, B2B, Accounting, Ecommerce, Inventory, Sales, Purchases and Collaboration

Job Requirements Summary

Should have more than 3 years of software development
Experience in using Microsoft Technologies
Solutions development of any ERP or CRM or SCM products will be a plus.
Must have 1+ years in ASP.Net C# MVC 3.0/4.0
Must have knowledge of ASP.Net C#, SQL Server experience with Javascript, jQuery and Ajax.
Must be able to analyze customer business process and align the product development for those requirements.
Excellent written and verbal communication.
Must be able to document technical solutions.
Must be able to provide first level customer support.

Job Requirements Summary

Do GreeneStep ERP & CRM technical support services for GreeneStep customers worldwide.
Must be able to take support calls, do outbound calls to customers to provide resolutions, seek additional information and document various dependent environment parameters that leads to better customer servicing.
Perform trouble shooting activities to provide Level 1 functional support & Level 2 Technical Support resolutions.
Deploy, Setup, Configure and Upgrade GreeneStep product modules and related customization projects.
Assist in Product Implementation, Training, Testing & Documentation.
Review MS SQL Queries, Run SQL profiler and other technical steps to document steps to recreate various issues and provide solutions.
This job involves working in Bangalore for USA Time Zones.

Job Requirements Summary

Must have over 2 years of Direct Sales experience of ERP or CRM software products with demonstration, business proces mapping, and consulting capabilities.
Should have basic MS SQL Knowledge inaddition to business knowledge (pertaining to Wholesale, Distribution and Retail industry).
Do Account Management activities.
Must be able to analyse prospects ERP requirements and align the product demo for sales closures.
Possess good English written and verbal communication.
Must be able to document business proposals and technical solutions.
Must be able to gather ERP specific mock-up master data and configure the same for demos.
Coordinate with marketing, pre-sales, development and Implementation teams.
Must be able to document product customization and enhancement requirements.
Must be able to do first level customer support, communication and provide functional solutions.
This job involves working in Asia & USA Time Zones.