For one of the Largest Providers of Laundry Solutions in US.

Business Requirement
A module to enable sales executives to process customer service requests on the move, with real time access to customer and inventory data.

Customization done by GreeneStep

• To provide field service executives with optimized route plan, viewable on Google maps and meet customer service targets.
• An easy-to-use interface enables the service managers to assign work orders to the executives based on SLAs, skills, location, and availability.
• Routes are linked to the work orders, customer accounts and locations.
• Field Technicians plan their day based on the routes assigned to carry out services, collect payments online @point of sales from the customers, and close the work orders.
• Has the capability to generate recurring route transactions for the routes with high collection frequency that saves time.
• Reporting tool provides you with route details and collections done for a given period.

For Supplier of Material Handling Container Replacement Lids

Business Requirement
To automate their purchases on Ariba marketplace and integrate the processes into GreeneStep ERP.

Customization done by GreeneStep

• Provision made for exchange of data between Ariba and GreeneStep ERP in cXML format with a web page designed exclusively for this purpose.
  
  
• When a user logs into Ariba, he is redirected to GreeneStep Webstore with autologin within Ariba framework.
  
  
• Once the user opts to send a quote from webstore to Ariba, he is redirected to Ariba network.
  
  
• When the user opts to submit cart in Ariba, a sales order is created in GreeneStep webstore with Ariba reference.
  
  
  
• Webstore was made SSL compliant.
  
  

For a customer running Wholesale and Retail business of Fine Collectible Coins

Business Requirement
To process drop-ship orders from HSN with 850 XML file exchange mechanism and send acknowledgements back to HSN in EDI 997 format.

Customization done by GreeneStep

• The downloaded files along with order information can be printed in standard format.
  
  
• Autogenerates UPS labels directly using UPS APIs that will write back shipping tracking numbers and store the shipping manifest labels.
  
  
• Batch printing option provided to print the reports using multi-select option.
  
  
• User can mark the order file as printed for further processing or as cancelled.
  
  
• User has the option to reverse the cancellation.
  
  
• Provision to automatically download Returned Orders information and view related information.
  
  

• Provision to upload the .csv shipping file directly into the system that will update the tracking numbers in the bridge. This process generates 856 shipment file and write to HSN FTP automatically.
  
  
• The user can also manually enter the shipping information and tracking number for each order line or as multi-pack, entering the same tracking numbers for multiple line items.
  
  
  
• User can generate the 856 shipment file manually by selecting the rows and confirming shipment.
  
  
  

• Provision to download payment reconciliation file and view as a report or export as excel both at summary and detail levels. This comes from 820 file automatically downloaded from HSN.