Frequently Asked Questions
How much does GreeneStep cost?
Will you provide customer references?
Which payment gateways do you support?
How do I get access to support portal?
What is the new version release frequency?
What are the support hours and availability?
What are the support services offered?
What is the frequency of the database backup?
Multiple data backups are taken on a daily basis and stored at different locations for the safety of the data. At any given point of time GreeneStep will have the Backup Database which is no older than 24 Hours.
How to access Help Center?
Is the software evaluation free?
Are all the modules integrated?
Which Industry Verticals is the best fit?
Can reports be customized to suit specific needs?
Can you bring in historical legacy data?
Do customers have access to their data files if hosted?
Do you give a demo of the solution?
Do you have a mobile native app to access the data on the go?
Can we use your Sandbox Test Server for trial?
Does you integrate with Avalara or Taxjar?
Do you support Drop Shipments?
How frequently are the upgrades installed?
How long does it take to implement and go live?
How safe is my data if hosted?
How to get in touch with your Sales team?
Is GreeneStep installed only on cloud or can it be on on-premise?
GreeneStep is offered as a hosted solution on a private and secure data center in US managed and operated by GreeneStep. We have multiple options when it comes to hosting from Shared Virtual Serves to Exclusive Virtual Servers.
What are the services that you offer additionally?
GreeneStep also offers below professional services along with its Product
What is the reporting tool used?
Stimulsoft Report Designer tool is used to build GreeneStep Reports. There are over 150 out-of-the-box scanned reports developed and released as part of the GreeneStep product.
Sample Sales Order, Purchase Order, Sales Invoice and Check Printing Reports are part of it. Specialties of these reports are compatible and viewable on both desktop, mobile browser views. Contact Support team for any customization of reports that adds value to your decisions on time every time.